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1 1. We would be delighted to ______ business relations with you.
A enter
B establish
C open
D set
2 2. Your order No. A231 is now being processed and should be ready for ___ by next week.
A deliver
B pack
C dispatch
D ship
3 3. Please return the damaged goods. We will replace them free of ___.
A expense
B charge
C pay
D payment
4 4. Provided you can offer favorable quotations, we will ______ regular orders with you.
A make
B take
C place
D fulfill
5 5. We will do everything we can to ______ early shipment.
A ensure
B insuring
C assured
D make sure
6 6. You will understand that we must increase sales by distributing through as many ___ as possible.
A factories
B consignees
C outlets
D contacts
7 7. Can we send our representative to you with a model of the machine so he can give you a ___?
A instruction
B demonstration
C illustration
D quotation
8 8. We can send you a replacement, or if you like, we can ___ your account.
A charge
B credit
C debit
D deduct
9 9. Thank you for your enquiry ___ October 12 concerning DVD players.
A date
B dating
C of
D on
10 10. The new model has several additional ___ which will appeal to customers.
A dimensions
B features
C specialties
D measurements